PART 01 국내우편
Chapter 01 국내우편 총론 ········································ 4
Chapter 02 우편서비스 종류와 이용조건 ········································ 7
Chapter 03 우편물의 접수 ········································ 14
Chapter 04 국내우편물의 부가서비스 ········································ 16
Chapter 05 그 밖의 우편서비스 ········································ 26
Chapter 06 우편에 관한 요금 ········································ 33
Chapter 07 손해배상 및 손실보상 ········································ 42
Chapter 08 그 밖의 청구와 계약 ········································ 44

PART 2 우편물류
Chapter 01 발착 및 운송작업 ········································ 50
Chapter 02 우편물 수집 및 배달 ········································ 57

PART 3 국제우편
Chapter 01 국제우편 총설 ········································ 72
Chapter 02 국제우편물 종별 접수요령 ········································ 81
Chapter 03 국제우편요금 ········································ 87
Chapter 04 주요 부가서비스 및 제도 ········································ 90
Chapter 05 EMS 프리미엄 서비스 ········································ 95
Chapter 06 각종 청구제도 ········································ 97
Chapter 07 국제우편물 및 국제우편요금의 반환 ········································ 101
우편 관련 법령 ········································ 103

PART 4 실전동형 모의고사
제1회 실전동형 모의고사 ········································ 106
제2회 실전동형 모의고사 ········································ 111

책속의 책
PART 1 국내우편
Chapter 01 국내우편 총론 ········································ 2
Chapter 02 우편서비스 종류와 이용조건 ········································ 3
Chapter 03 우편물의 접수 ········································ 7
Chapter 04 국내우편물의 부가서비스 ········································ 8
Chapter 05 그 밖의 우편서비스 ········································ 12
Chapter 06 우편에 관한 요금 ········································ 15
Chapter 07 손해배상 및 손실보상 ········································ 19
Chapter 08 그 밖의 청구와 계약 ········································ 20

PART 2 우편물류
Chapter 01 발착 및 운송작업 ········································ 22
Chapter 02 우편물 수집 및 배달 ········································ 25

PART 3 국제우편
Chapter 01 국제우편 총설 ········································ 31
Chapter 02 국제우편물 종별 접수요령 ········································ 35
Chapter 03 국제우편요금 ········································ 39
Chapter 04 주요 부가서비스 및 제도 ········································ 40
Chapter 05 EMS 프리미엄 서비스 ········································ 42
Chapter 06 각종 청구제도 ········································ 43
Chapter 07 국제우편물 및 국제우편요금의 반환 ········································ 46
우편 관련 법령 ········································ 46

PART 4 실전동형 모의고사
제1회 실전동형 모의고사 ········································ 47
제2회 실전동형 모의고사 ········································ 49