머리말 / 3

제1부 문화

01. 문화 간 커뮤니케이션 ·······································································15

02. 공항과 에티켓·················································································45

03. 문화 차원······················································································66

제2부 유럽

00. 유럽에 관한 상식·············································································77

1. 지역 / 77 2. 상식 / 80

3. 유럽의 역사 / 86 4. 유럽연합 / 94

01. 아일랜드 ·······················································································97

1. 지리적 특징 / 98 2. 역사적 특징 / 101

3. 공항: 나라의 관문 / 104 4. 문화 차원 / 108

5. 에티켓 / 112

02. 핀란드························································································ 117

1. 지리적 특징 / 122 2. 역사 / 126

3. 공항: 나라의 관문 / 128 4. 문화 차원 / 132

5. 에티켓 / 134

03. 독일···························································································138

1. 지리적 특징 / 141 2. 역사 / 143

3. 공항: 나라의 관문 / 149 4. 문화 차원 / 154

5. 에티켓 / 157

04. 네덜란드 ····················································································· 161

1. 지리적 특징 / 163 2. 역사 / 173

3. 공항: 나라의 관문 / 178 4. 문화 차원 / 186

5. 에티켓 / 188

05. 폴란드························································································192

1. 지리적 특징 / 194 2. 역사 / 201

3. 공항 / 203 4. 에티켓 / 207

5. 문화 차원 / 211

06. 체코공화국 ··················································································214

1. 지리적 특징 / 217 2. 역사적 특징 / 220

3. 공항: 나라의 관문 / 224 4. 에티켓 / 230

5. 문화 차원 / 233

07. 오스트리아 ··················································································236

1. 지리적 특징 / 242 2. 역사적 특징 / 244

3. 공항: 나라의 관문 / 252 4. 에티켓 / 262

5. 문화 차원 / 266

08. 스위스························································································271

1. 지리적 특징 / 273 2. 역사적 특징 / 279

3. 공항: 나라의 관문 / 285 4. 에티켓 / 297

5. 문화 차원 / 298

09. 세르비아 ·····················································································305

1. 지리적 특징 / 306 2. 역사적 특징 / 308

3. 공항: 나라의 관문 / 313 4. 에티켓 / 318

5. 문화 차원 / 321

10. 헝가리 ························································································323

1. 지리적 특징 / 324 2. 역사적 특징 / 334

3. 공항: 나라의 관문 / 337 4. 에티켓 / 347

5. 문화 차원 / 350

11. 크로아티아···················································································354

1. 지리적 특징 / 355

2. 역사적 특징 / 356 3. 공항: 나라의 관문 / 366

4. 에티켓 / 370 5. 문화 차원 / 374

12. 포르투갈 ·····················································································378

1. 지리적 특징 / 380 2. 역사적 특징 / 385

3. 공항: 나라의 관문 / 392 4. 에티켓 / 397

5. 문화 차원 / 400

13. 이탈리아 ·····················································································403

1. 지리적 특징 / 405 2. 역사 / 411

3. 공항, 나라의 관문 / 417 4. 에티켓 / 423

5. 문화 차원 / 427

저 : 이성만 관심작가 

독일 트리어대학교 독어학박사(Dr. Phil)

한국텍스트언어학회 회장(2009∼2010)

한국독어독문학교육학회 회장(2011∼2012)

한국연구재단 인문학단 전문위원(2012∼2014)

전, 배재대학교 독어독문학과 교수

전, 배재대학교 항공운항과 교수


 

저 : 라미진 관심작가

경기대학교 경영학 박사

한국항공대학교 경영학 박사 수료

전, (주)대한항공 객실승무부 근무

현, 한국인사관리학회 이사

현, 한국기업경영학회 이사

현, 한국항공우주의학회 편집위원

현, 배재대학교 항공서비스학과 교수