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NCS를 기반으로 한 병원경영평가

NCS를 기반으로 한 병원경영평가 국가직무능력표준

  • 김회창
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  • 보문각
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  • 2016-03-02 출간
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  • 344페이지
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  • 188 X 257 mm
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  • ISBN 9788962202830
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목차

병원경영평가 학습모듈의 개요 ································································· 9

Chapter 1 병원평가업무 수행하기
1-1. 고객관리서비스 활동 ·············································································· 18
1-2. 의료의 질 관리 활동················································································ 32
1-3. 질 관리지표 및 도구················································································· 47
1-4. 의료기관 평가 및 인증············································································· 63
■ 수행내용/수행준거······································································· 28, 39, 59, 85

Chapter 2 경영실적관리하기 (06120107_13V1.2)
2-1. 환자수 및 의료수익··················································································· 96
2-2. 진료실적 분석························································································· 105
2-3. 진료권분석 및 환경분석············································································· 132
2-4. 병원경영분석 및 경영지표 분석·································································· 141
■ 수행내용/수행준거································································· 102, 122, 138, 148

Chapter 3 재무분석하기
3-1. 병원재무제표 분석············································································ 158
3-2. 병원재무비율 분석··········································································· 169
■ 수행내용/수행준거········································································· 163, 182

Chapter 4 원가분석하기 (06120107_13V1.3)
4-1. 병원의 원가분석 ············································································ 192
4-2. 진료과별·의사별 원가분석 및 손익분석··············································· 205
■ 수행내용/수행준거······································································ 200, 219

Chapter 5 감사업무 수행하기 (06120107_13V1.1)
5-1. 감사계획의 수립············································································· 232
5-2. 감사자료 요청 및 자료취합······························································ 250
5-3. 감사업무수행··················································································· 262
5-4. 감사결과보고서 작성········································································· 274
■ 수행내용/수행준거··························································· 246, 261, 271, 278

Chapter 6 조직문화정립하기
6-1. 조직문화의 개념··············································································· 286
6-2. 병원의 조직문화··············································································· 294
6-3. 의사소통 및 병원의 팀제··································································· 312
■ 수행내용/수행준거································································ 292, 303, 323

참고문헌···················································································332
찾아보기···················································································· 335 

도서소개

병원경영평가란 병원경영의 의사결정에 유용한 정보를 제공하기 위하여 합리적인 여러 정책방안을 준비하고 적합한 실행방안을 설계할 수 있는 능력이다. 따라서 병원경영평가를 효율적으로 수행하기 위해서는 병원경영에 대한 각 부서의 수행업무를 파악하고 경영실적관리, 의료의 질 및 서비스평가, 재무분석, 원가분석, 감사를 실시하고 그에 따른 결과자료를 활용할 수 있어야 한다. 또한 병원경영의 실태 등을 조사해 결손부분을 배제하고 적정화대책을 수립할 수 있는 능력을 강구하여 병원경영의 효율성을 제고하도록 한다. 

오늘날 병원경영은 의료정책의 변화, 수가산정의 복잡화, 의료환경의 급격한 변화, 고객의 기대수준 향상, 병원간 환자유치 및 서비스 경쟁의 심화 등으로 최신 경영기법에 의한 병원경영이 필요하게 되었다. 또한 병원경영은 의료환경변화에 대한 적극적인 대응전략 수립으로 대외경쟁력의 강화가 필요하며, 특히 국민들의 의료에 대한 인식수준과 서비스에 대한 기대수준이 높아지고, 병원 간 경쟁이 더욱 심화되고 있는 이 시점에서는 병원의 특성화와 차별화 정책이 무엇보다도 주요하다고 본다. 

본교재의 순서는 NCS 모듈개발에 의한 학습을 6단원으로 분류하여 맨 먼저 학습1은 병원평가업무수행하기, 학습2 경영실적관리하기, 학습3 재무분석하기, 학습4 원가분석하기, 학습5 감사업무수행하기, 학습6 조직문화정립하기의 순서로 나열하고 필요지식과 수행내용, 수행준거 등으로 구성하였다.

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