PART 01 행정학 총론
CHAPTER 01 ❙ 행정과 행정학의 기초 18
제1절 행정의 의의와 기초 개념 ······························18
1 행정의 개념과 특성 ··········································18
2 행정의 위상: 행정, 정치, 경영 ························19
3 국가관과 정부의 역할 ····································23
제2절 행정학의 의의와 기초 개념 ··························26
1 행정학의 성립과 성격 ······································26
2 행정학의 학문적 성격 ······································26
3 행정학의 연구방법 ···········································27
CHAPTER 02 ❙ 행정이론의 변천 29
제1절 행정이론의 의미와 분류 ·······························29
1 행정이론의 의미 ··············································29
2 행정이론의 시대적 분류 ··································29
3 행정학 태동 이전의 시대적 상황 ·····················30
제2절 고전적 행정이론 ···········································32
1 고전적 행정학의 특성 ······································32
2 Wilson의 정치행정관 ······································33
3 행정관리설[기술적(技術的) 행정학]:행정의 관리 기술성 강조(정치행정이원론) ·····························35
4 Weber의 관료제모형 ·······································37
제3절 신고전적 행정이론과 전환기적 행정이론 ··· 39
1 신고전적 행정학의 특성 ··································39
2 통치기능설[기능적 행정학]:정치와 행정의 연계
(정치행정일원론) ················································40
3 인간관계론 ·····················································40
4 관료제 역기능론 ·············································42
5 행태론적 접근방법 ···········································45
6 생태론적 접근 방법 ·········································47
7 체제론적 접근 방법 ·········································50
8 비교행정론 ·······················································53
9 발전행정론 ·······················································53
제4절 현대적 이론 ···················································55
1 후기행태론적 접근 방법 ··································55
2 현상학적 접근 방법 ·········································56
3 신행정론 ··························································58
4 공공선택론 ·······················································62
5 정책연구 ·························································68
6 신제도주의적 접근 방법 ··································69
7 신공공관리 ·······················································78
8 탈신공공관리론 ···············································82
9 뉴거버넌스 ·······················································82
10 신공공서비스론 ···············································86
11 혼돈이론(chaos theory) ····································88
12 포스트모더니티 행정이론 ································88
CHAPTER 03 ❙ 행정철학과 행정윤리 94
제1절 행정이념과 가치 ···········································94
1 개요 ································································94
2 자유와 평등 ·····················································96
3 효과성과 효율성 ··············································97
4 합리성(rationality) ···········································99
5 합법성(법치행정) ··············································101
6 민주성 ····························································102
7 정의(justice):Rawls의 정의론 ·····················103
8 형평성(social equity) ······································105
9 가외성 [加外性, redundancy] ······················107
10 공공성 ····························································109
11 신뢰 ································································110
12 투명성 ·····························································111
13 행정이념의 쟁점 ············································112
제2절 공익론(public interest) ································113
1 공익의 의의 ····················································113
2 공익의 특성(오석홍) ·········································113
3 공익의 기능 ····················································113
4 공익 개념에 대한 관심의 대두요인 ················114
5 공익의 본질(공익의 결정 과정) ··························114
6 공익의 저해요인 ·············································116
CHAPTER 04 ❙ 현대 행정의 이해 117
제1절 현대 행정의 특징 ········································117
1 행정국가:현대행정의 특징 ···························117
2 신행정국가:최근 행정의 특징 ······················118
제2절 시장실패와 정부실패 ·································120
1 시장실패 ·······················································120
2 정부실패 ·························································124
3 공공재의 과소공급설과 과다공급설 ·············127
제3절 정부규제와 규제개혁 ·································129
1 정부규제 ·······················································129
2 규제개혁 ·························································136
3 행정지도 ·······················································139
제4절 작은 정부론:민영화 ···································141
1 작은 정부론과 감축관리 ·······························141
2 공공서비스 민영화 ·········································144
제5절 제3섹터: 준정부조직과 비정부조직 ············153
1 제3섹터(The Third Sector) ······························153
2 우리나라 준정부조직 ····································154
3 비정부조직(NGO) ···········································157
4 사회자본 ·······················································163
CHAPTER 05 ❙ 행정환류 167
제1절 성과관리와 BSC ··········································167
1 성과관리 ·······················································167
2 균형성과표(BSC) ···········································169
제2절 행정책임과 통제 ·········································174
1 행정책임 ·························································174
2 행정통제 ·························································178
제3절 행정개혁과 전자정부 ·································190
1 행정개혁 ·······················································190
2 정보사회와 전자정부 ·····································199
PART 02 정책학
CHAPTER 01 ❙ 정책학의 기초 210
제1절 정책학과 정책의 의의 ·································210
1 정책학의 의의 ················································210
2 정책학의 대두 배경과 전개 ···························210
3 정책학의 연구 대상과 접근 방법 ···················211
4 정책의 의의 ····················································213
제2절 정책의 유형론 ·············································217
1 정책유형론의 의의 ·········································217
2 Almond & Powell의 분류(체제 기능에 따른 분류)·······································································217
3 Lowi의 분류(정책결정 양태에 따른 분류) ··········218
4 Ripley & Franklin의 분류(정책집행 양태에 따른분류) ·······························································220
5 Salisbury의 분류 ··········································221
제3절 정책과정의 참여자 ······································222
1 의 의 ······························································222
2 공식적 참여자 ················································222
3 비공식적 참여자 ············································223
제4절 정책결정요인론 ···········································225
1 의 의 ······························································225
2 이론의 전개 ···················································225
3 이 론 ······························································225
4 문제점 ····························································227
5 결론 ·······························································227
제5절 기획론 ························································228
1 기획의 의의 ···················································228
2 기획의 특성과 과정 ······································228
3 고정계획과 연동계획 ·····································229
4 기획의 제약성 ················································230
CHAPTER 02 ❙ 정책의제채택론 231
제1절 정책의제채택의 의의 및 과정 ·····················231
1 의 의 ······························································231
2 정책의제설정의 과정(Cobb & Elder의 모형) ····232
3 정책의제설정과 주도집단 ····························233
제2절 정책의제설정이론:권력모형 ·····················235
1 정책의제설정이론의 의의 및 분류 ················235
2 엘리트론(고전적 엘리트론과 신엘리트론) ···········235
3 다원론(다원주의론, 신다원론 및 하위정부론) ······238
4 기타 이론 ·····················································240
제3절 정책네트워크 ··············································244
1 정책네트워크모형의 의의 ······························244
2 하위정부모형(철의 삼각,삼자연합):신다원론 계열······································································245
3 정책네트워크모형:정책커뮤니티와 이슈네트워크······································································246
제4절 기타 정책의제설정 모형 ····························247
1 정책흐름모형(Kingdon) ································247
2 포자(胞子)모형 ··············································248
3 이슈관심주기 모형 ·······································248
4 동형화 모형 ··················································248
5 Simon의 의사결정론 ····································249
6 체제이론 ························································249
7 공공광장모형(Hilgartner & Bosk) ··················249
제5절 정책의제설정에 영향을 미치는 요인 ··········250
1 주도집단과 참여자 ········································250
2 정책문제의 성격 ············································250
3 정치·경제·사회적 상황 ··································251
CHAPTER 03 ❙ 정책결정론 252
제1절 정책결정의 의의와 과정 ·····························252
1 정책결정의 의의 ············································252
2 정책문제의 정의 ···········································253
3 정책목표의 설정 ···········································259
4 정책대안의 탐색·개발 ··································260
5 정책대안의 결과 예측 ···································261
6 정책 대안의 비교·평가 및 선택 ···················268
제2절 정책결정모형 ···············································274
1 정책결정모형의 구분 ·····································274
2 정책결정모형의 유형 ·····································274
3 기타 정책결정 관련 이론 ·······························287
CHAPTER 04 ❙ 정책집행론 294
제1절 정책집행 연구의 의의 ·································294
1 정책집행의 의의와 단계 ································294
2 정책집행과 정책결정의 관계 ·························294
3 정책집행 연구의 대두 ····································295
제2절 정책집행 연구의 접근방법과 모형 ············297
1 정책집행 연구의 접근방법 ····························297
2 정책집행 연구모형 ········································302
제3절 정책집행에 영향을 미치는 요인 ·················306
1 성공적인 정책집행을 위한 요인
(하향적 정책집행론의 시각) ································306
2 정책학습 ·······················································307
3 정책집행에 대한 순응과 불응 ·······················308
CHAPTER 05 ❙ 정책평가 및 정책변동론 309
제1절 정책평가의 의의 ·········································309
1 정책평가의 의의 ············································309
2 정책평가의 논리 ············································310
3 신뢰도와 타당도 ············································312
4 정책평가의 방법:진실험, 준실험, 비실험 ···315
5 기타 정책평가의 방법 ···································320
제2절 정책평가의 유형 ··········································321
1 평가시기에 따른 구분:형성적 평가와 총괄적 평가·······································································321
2 평가의 목적(대상)에 따른 구분:과정평가와영향평가 ·························································321
3 평가기준에 따른 영향평가의 유형 ················322
4 CIPP모형 ·······················································322
5 평가성 사정과 메타평가 ································323
6 정부업무평가 ················································323
7 각 부처의 주요 정책평가 ·····························326
제3절 정책변동론 ··················································327
1 정책과정상의 환류와 정책 변동의 의의 ········327
2 정책변동의 유형 ············································327
3 정책변동의 원인 ············································329
4 정책변동모형 ·················································330
PART 03 조직론
CHAPTER 01 ❙ 조직이론의 기초 334
제1절 조직의 의의와 유형 ····································334
1 조직의 의의 ···················································334
2 조직의 유형 ···················································335
3 기계적 조직과 유기적 조직 ···························336
4 기능별 조직과 사업별 조직 ···························337
5 비공식조직 ·····················································339
6 Mintzberg의 조직유형론(복수국면적 접근 방법) ·····340
7 경쟁적 가치 접근(Quinn과 J.Rohrbaugh) ·······342
8 Greiner의 성장이론 ····································343
제2절 조직이론의 유형 ·········································345
1 조직이론의 의의 ············································345
2 조직이론의 분류 ············································346
3 폐쇄-합리적 조직이론(고전적 조직이론) ·········347
4 폐쇄-자연적 조직이론(신고전적 조직이론) ······348
5 개방-합리적 조직이론 ··································348
6 개방-자연적 조직이론 ··································350
제3절 조직의 효과성 ············································354
1 목표모형 ························································354
2 체제모형(체제자원모형) ···································355
3 내부과정모형 ·················································355
CHAPTER 02 ❙ 조직구조론 356
제1절 조직구조 ·····················································356
1 조직구조의 의의 ············································356
2 고전적 조직구조의 원리 ································356
3 상황론적 조직구조 ········································362
4 탈관료제 조직 ················································368
제2절 한국정부와 준정부조직 ·······························382
1 우리나라 정부조직 ········································382
2 위원회(합의제 행정기관) ···································386
3 공기업 ····························································388
4 지방공기업 ···················································393
5 책임운영기관(Agency) ···································395
CHAPTER 03 ❙ 조직행태론 398
제1절 동기이론 ····················································398
1 직무수행 동기의 의의 ····································398
2 내용이론 ························································400
3 과정이론 ························································405
제2절 리더십 ··························································411
1 의의 및 발달 ···················································411
2 속성이론 ·························································412
3 행태이론 ·························································412
4 상황이론 ························································414
5 거래적 리더십과 변혁적 리더십(Burns, 1978) 417
6 기타 리더십 ····················································419
7 인간관과 관리 전략 ·······································420
제3절 커뮤니케이션 ··············································421
1 의사전달 ·························································421
2 행정PR(공공관계) ···········································424
제4절 조직갈등 ······················································426
1 의 의 ······························································426
2 갈등관과 기능 ··············································426
3 개인적 갈등 ···················································427
4 의사결정 주체 간의 갈등(Pondy) ···················428
5 의사결정 주체 간 갈등의 해결 ······················429
6 갈등관리의 방법 ············································430
제5절 권력과 권위 ···············································432
1 의의 ·······························································432
2 권력의 종류 ···················································432
3 권력의 원천과 확보전략 ·······························433
4 권위(authority) ··············································434
제6절 조직문화 ···················································436
1 조직문화의 의의 ···········································436
2 조직문화의 유형 ············································438
CHAPTER 04 ❙ 조직혁신론 439
제1절 조직혁신 ·····················································439
1 조직혁신의 의의 ············································439
2 조직혁신의 대상(접근 방법) ···························440
3 조직혁신의 단계 ············································440
4 혁신(변화)에 대한 저항 ···································441
제2절 조직혁신기법 ·············································442
1 목표관리(MBO) ··············································442
2 총체적 품질관리(TQM) ··································444
3 업무프로세스 재설계(BPR: Business ProcessReengineering) ··············································446
4 전략적 관리 ···················································447
5 조직발전(OD) ·················································450
6 조직진단 ························································452
PART 04 인사행정론
CHAPTER 01 ❙ 인사행정의 기초이론과 제도 456
제1절 인사행정의 기초 ········································456
1 인사행정의 의의 ············································456
2 정부 인사행정의 특징(기업 인사관리와의 차이) 456
3 현대 인사행정의 특징 ····································457
제2절 인사행정의 제도적 기반 ··························459
1 엽관주의 ························································459
2 실적주의 ·························································461
3 직업공무원제 ·················································463
4 대표관료제 ····················································466
5 적극적 인사행정과 관리융통성 모형 ·············468
제3절 공직의 분류: 계급제와 직위분류제 ············471
1 계급제 ····························································471
2 직위분류제 ···················································472
CHAPTER 02 ❙ 한국의 인사제도 478
제1절 우리나라 공직구조 ·····································478
1 경력직과 특수경력직 ····································478
2 우리나라 공직구조의 문제점 ·······················479
제2절 개방형과 폐쇄형 ··········································481
1 개방형과 폐쇄형 ············································481
2 교류형과 비교류형 ········································482
3 우리나라 개방형 직위와 공모 직위제도 ········482
제3절 고위공무원단 제도 ······································483
1 고위공무원단제도의 의의와 도입배경 ·········483
2 핵심요소 ························································483
3 고위공무원단의 대상 및 임용 ·······················485
4 고위공무원단제도의 효용과 한계 ·················486
제4절 중앙인사기관 ·············································488
1 의 의 ······························································488
2 중앙인사기관의 기능 ·····································488
3 중앙인사기관의 성격과 유형 ·························488
4 우리나라의 중앙인사기관 ······························489
CHAPTER 03 ❙ 임용, 능력발전, 사기 491
제1절 임용 ·····························································491
1 임용의 의의 ··················································491
2 선발 ································································491
3 수평적 이동(배치전환) ····································494
4 승진 ·······························································495
5 징계 및 해직 ·················································497
제2절 능력발전 ·····················································500
1 교육훈련 ························································500
2 근무성적평정 ·················································505
3 경력개발 ·························································512
제3절 사기앙양 ······················································514
1 공무원의 사기 ················································514
2 보 수 ······························································514
3 연 금 ······························································520
4 제안제도와 고충처리제도 ······························522
5 정년제도 ························································523
CHAPTER 04 ❙ 공무원의 행동규범 525
제1절 공무원의 정치적 중립 ·································525
1 정치적 중립의 의의 ·······································525
2 정치적 중립의 효용과 한계 ···························526
3 우리나라 공무원의 정치적 중립 ····················527
제2절 공무원 단체 ··············································528
1 공무원단체의 의의와 특징 ····························528
2 공무원단체의 효용 및 비판 ···························528
3 우리나라 공무원단체(노동조합)의 활동 ··········529
제3절 행정윤리와 관료부패 ··································533
1 행정윤리 ························································533
2 관료부패 ·······················································537
3 한국의 윤리 부패 관련 주요 법·제도 ············540
PART 05 재무행정론
CHAPTER 01 ❙ 예산의 기초이론 546
제1절 예산의 개념과 기능 ····································546
1 예산의 의의 ··················································546
2 예산의 특징과 기능 ····································548
3 재정민주주의 ·················································550
제2절 예산의 원칙 ·················································551
1 의의 ································································551
2 전통적 예산원칙(Neumark) ····························551
3 현대적 예산원칙(H.Smith) ·····························552
4 예산 운영의 새로운 규범 ·······························553
제3절 예산의 종류 ·················································554
1 예산과 기금, 통합예산 ··································554
2 조세지출예산제도 ·······································559
3 성인지 예산제도 ············································560
4 기타 예산의 종류 ···········································561
제4절 예산의 분류 ················································563
1 예산 분류의 의의 ···········································563
2 예산 분류의 방법 ···········································563
제5절 재무행정조직 ·············································567
1 재무행정기관의 의의 ·····································567
2 재무행정기관의 삼원체제와 이원체제 ·········567
3 현재 우리나라 재무행정기관 조직체계 ·········568
CHAPTER 02 ❙ 예산결정이론 569
제1절 총체주의와 점증주의 ··································569
1 합리성을 강조하는 예산이론: 총체주의(경제원리)·······································································569
2 정치성을 강조하는 예산이론: 점증주의(정치원리)·······································································571
제2절 기타 예산결정 관련 이론 ····························574
1 단절균형모형 ················································574
2 공공선택론 ·····················································574
3 다중합리성 모형 ············································574
4 자원의 희소성과 예산결정 ····························575
5 예산문화론 ·····················································576
CHAPTER 03 ❙ 예산과정론 577
제1절 예산편성론 ··················································577
1 예산편성의 의의 ············································577
2 예산편성 절차 ················································577
3 상향식 예산편성(총액배분·자율편성 예산제도 도입 전)·······································································579
4 하향식 예산편성(사전재원배분제도, 총액배분·자율
편성 예산제도) ··················································580
5 기획과 예산 ···················································583
6 예산의 형식적 내용 ·······································584
7 예산사정 ························································585
8 재정운영의 원칙과 예산편성의 문제점 ·········586
제2절 예산심의론 ··················································588
1 예산심의의 의의 ············································588
2 우리나라의 예산심의 ·····································589
제3절 예산집행론 ··················································592
1 예산집행의 의의 ············································592
2 예산집행의 과정 ············································592
3 예산집행에서의 통제 ·····································594
4 예산집행의 신축성 ·········································595
제4절 결산 및 회계검사 ········································599
1 결 산 ······························································599
2 세계잉여금 ····················································600
3 회계검사와 회계감사기관(감사원) ··················600
제5절 정부회계 ·····················································604
1 정부회계의 의의와 특징 ······························604
2 회계의 기본 원리 ···········································605
3 회계제도의 유형 ············································606
4 국가회계법과 국가재무제표 ··························609
제6절 조달행정과 정부계약 ···································610
1 조달행정 ·························································610
2 정부계약 ························································611
CHAPTER 04 ❙ 예산제도의 발달과 재정개혁 613
제1절 예산제도의 발달 ··········································613
1 예산개혁의 방향 ···········································613
2 품목별 예산제도 ············································614
3 성과주의 예산(실적예산) ·································617
4 계획예산제도 ·················································619
5 영기준 예산제도 ············································621
6 결과 지향적(신성과주의) 예산 ·························624
7 자본예산 ························································627
8 프로그램 예산 ················································628
제2절 재정개혁 ····················································629
1 선진국의 재정개혁 ·······································629
2 기타 우리나라 재정개혁의 내용 ····················630
PART 06 지방자치론
CHAPTER 01 ❙ 지방자치론 634
제1절 지방자치의 의의와 기본 요소 ···················634
1 지방행정 ························································634
2 지방자치 ························································636
3 지방자치의 필요성 ········································639
4 지방자치의 폐해 ············································639
제2절 중앙집권과 지방분권 ···································641
1 중앙집권과 지방분권 ·····································641
2 신중앙집권과 신지방분권 ······························642
3 광역행정 ·······················································644
제3절 정부 간 관계 ··············································647
1 국가와 지방자치단체의 관계모형 ··················647
2 정부 간 분쟁 ··················································649
제4절 지방자치의 구조 ·········································652
1 일반지방자치단체 ··········································652
2 우리나라의 특별지방자치단체:지방자치단체
조합 ·······························································656
3 특별지방행정기관 ··········································657
4 지방자치단체의 계층구조 ······························659
5 중앙-지방간 기능배분 ·································661
제5절 지방자치단체 기관 구성 ····························663
1 지방자치단체의 기관 구성 형태 ····················663
2 집행기관 ························································664
3 지방자치단체의 장 ········································665
4 부단체장 ························································667
5 지방의회 ·······················································668
제6절 주민참여 ······················································672
1 주민참여의 본질 ············································672
2 우리나라의 주민투표제도 ······························674
3 주민발안제도(조례 제정과 개폐 청구) ···············676
4 주민감사청구 및 주민소송제 ·························677
5 주민소환(「주민소환에 관한 법률」) ···················678
6 지방정치이론 ················································680
CHAPTER 02 ❙ 지방재정론 682
제1절 지방재정의 기초개념 ··································682
1 지방재정의 기초 ············································682
2 지방재정 관련 주요 법령 내용 ·····················686
3 지방정부 재정체계와 재정지표 ·····················686
제2절 지방자치단체 재원 및 지방재정 조정제도 · 690
1 지방세 ····························································690
2 세외수입과 지방채 ·······································693
3 지방재정 조정제도 ········································695